Privacy Policy

At Mecidiyeköy Florist, we value the privacy of our visitors and customers. This privacy policy has been prepared to explain what information is collected when you visit our website or place an order through our site, how this information is used, and how it is protected.

1. Information Collected

When you use our website, the following information may be collected:

First name, last name
Phone number
Email address
Delivery and billing address
Order information
Limited information regarding the payment process.
IP address, browser information, and usage data.

2. Purposes of Using the Information

The information collected may be used for the following purposes:

Creating, preparing, and delivering orders.
Execution of customer support processes
Providing information about order status and delivery.
Fulfillment of legal obligations
Improving website performance and user experience.
Sending campaign and informational content when necessary.

3. Payment Security

Payment transactions are securely processed through the payment infrastructure providers used. Your credit card information is not stored directly by us. The privacy and security policies of the third-party service providers used in the payment process also apply.

4. Cookies and Similar Technologies

Our website may use cookies to improve user experience, manage sessions, and analyze site performance. You can restrict or delete cookies through your browser settings. However, disabling some cookies may cause certain parts of the site to not function properly.

5. Sharing Information with Third Parties

Your personal data will not be shared with third parties except in the following cases:

With the necessary service providers for order delivery.
Payment transactions are to be completed with payment infrastructure providers.
In accordance with legal obligations or requests from official institutions.

6. Protection of Personal Data

Mecidiyeköy Florist takes reasonable technical and administrative measures to protect personal data against unauthorized access, loss, misuse, or alteration.

7. Data Retention Period

Personal data is retained for the period required by the purpose of processing and within the legal retention periods stipulated in the relevant legislation. Data that has expired is deleted, destroyed, or anonymized using appropriate methods.

8. User Rights

Under the relevant legislation, users may have the right to request information, correction, update, deletion, or object to the processing of their personal data. You can contact us in this regard.

9. Third-Party Links

Our website may contain links to third-party websites. Mecidiyeköy Çiçekçisi is not responsible for the privacy practices of these sites. It is recommended that you review their privacy policies before using them.

10. Policy Changes

This privacy policy may be updated as necessary. The updated text will be effective from the date it is published on our website.

11. Communication

For questions about our privacy policy, you can contact us using the following information:

Mecidiyeköy Florist
Address: Mecidiyeköy Mahallesi, Kervan Geçmez Sk. No:10/2-C, 34360 Şişli/İstanbul
Phone: 0539 307 28 26
Instagram: https://www.instagram.com/mecidiyekoycicekcisi/