Distance Selling Agreement

This Distance Selling Agreement is concluded electronically between the seller, whose information is provided below, and the buyer who places an order through the website.

1. Seller Information

Sales person: Mecidiyeköy Florist
Address: Mecidiyeköy Mahallesi, Kervan Geçmez Sk. No:10/2-C, 34360 Şişli/İstanbul
Phone: 0539 307 28 26
Instagram: https://www.instagram.com/mecidiyekoycicekcisi/

2. Recipient Information

The recipient's name, surname, telephone number, email address, delivery and billing information consists of the information provided during the order process.

3. Subject of the Agreement

This agreement defines the rights and obligations of the parties regarding the sale and delivery of the product(s) ordered by the buyer electronically through the seller's website.

4. Product and Order Information

The type, name, quantity, selling price, payment method, delivery information, and any additional charges of the products are included in the order summary, which is approved by the buyer at the time the order is placed.

5. Delivery and Performance

The product is prepared and delivered according to the delivery address and selected delivery time provided by the buyer during the order process. For fresh flowers and similar products, delivery time may vary depending on the nature of the product, time slot, delivery area, and operational workload.

6. Payment

The buyer agrees to pay the total amount for the order using the payment method selected during the ordering process. The order may not be processed without payment confirmation.

7. Right of Withdrawal

While general provisions regarding the right of withdrawal for distance sales are reserved, the right of withdrawal may not apply to products that are perishable or whose expiration date may pass. Flowers, live plants, and custom-made products may fall within this scope.

8. Returns and Cancellations

Order cancellation and return conditions are evaluated based on the product's preparation status, whether delivery has taken place, and the nature of the product. For detailed information, please review the Cancellation & Return page.

9. Buyer's Representations and Undertakings

The buyer acknowledges that they have read and are aware of the preliminary information text, product specifications, sales price, payment and delivery terms on the website, and that they have given their necessary consent electronically.

10. Dispute Resolution

In the event of any disputes arising from this agreement, the Consumer Arbitration Boards and Consumer Courts, which are authorized under the applicable consumer legislation, shall have jurisdiction.

11. Entry into force

By completing an order through the website, the buyer is deemed to have accepted all the terms and conditions of this agreement.

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